Current Status
Not Enrolled
Get Started
This certification is currently closed


It is an official CMMI Institute course, which is taken after the Foundations of Capability course, which allows attendees to: Implement and enhance their capacity for engineering and development of products, solutions and services.

Learning Objectives:

  • By the end of the course, you should be able to:​
  • Interpret CMMI-SVC V2.0, to serve effectively on an appraisal or process improvement team
  • Know what it takes to be CMMI-SVC Maturity Level 2, 3, and beyond.

Discuss each of the Practice Areas unique to CMMI Services v2.0:​

  • Service Delivery Management (SDM)
  • Strategic Service Management (STSM)
  • Continuity (CONT)
  • Incident Resolution and Prevention (IRP)

Target Audience:

This class should be attended by anyone who has had Foundations of Capability and may be:

  • Heavily involved in CMMI-SVC V2.0-based improvement
  • A candidate CMMI-SVC V2.0 appraisal team member
  • Interested in becoming a Certified CMMI Associate or Certified CMMI Professional, and would like to know more about CMMI-SVC for the exam.
  • Simply interested in learning about CMMI Services V2.0.