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This certification encompasses the international standard published by the International Organization for
Standardization (ISO), which establishes the requirements for the implementation of a management system
of quality. ISO 9001 ensures that organizations can take action to improve
continuously perform the processes, establish the objectives and processes necessary to
achieve results in accordance with customer requirements and organization policies, perform
monitoring and measuring processes and products against policies, objectives and
requirements for the product, and report on the results and finally implement the processes.
ISO 9001 is the only standard by which an organization can be certified.
Learning objectives:
• Understand the operation of a System
of Quality Management under the approach of
Process management
• Understand the process approach, the cycle
PDCA and risk-based thinking in
quality management systems such as
basis of the ISO 9001: 2015 standard
• Interpret and apply the requirements of a
Quality Management System under the standard
ISO 9001: 2015 in the high-level structure
Target audiences:
Anyone interested in learning about
ISO 9001 and how to implement and report
on an audit by ISO 9001: 2015.
Previous requirements:
There is no formal requirement for this