ISO 20000:2018 Lead Auditor Professional Certificate
ISO/IEC 20000:2018 Lead Implementer – Service Management
Course Description: If you want to deliver excellent service to your customer then this course is for you. Every organization wants to add value to customers. ISO/IEC 20000:2018-1 makes it easy by providing a baseline of what exactly needs to do. It specifies the requirements for an SMS, including how to plan, design, transition, delivers, […]
ISO/IEC 20000:2018 Foundation
This training provides delegates with a good understanding of Quality Management, within the context of ISO/IEC 20000, the International Standard for IT Service Management more commonly known as ISO20000.This accredited course also prepares delegates for the industry recognised EXIN ISO/IEC 20000 Foundation Certificate. Learning Objectives: To provide an understanding of the principles of Service Quality […]
ISO/IEC 9000:2018 Lead Auditor – Quality Management
For organizations asking how to improve the quality of their products and services and consistently meet their customers’ expectations, ISO has an answer. Addressing various aspects of quality management and containing some of ISO’s best-known standards, there’s the ISO 9000 family.
ISO/IEC 9000:2018 Lead Implementer – Quality Management
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. […]
ISO/IEC 9000:2018 Foundation – Quality Management
